KeePass Troubleshooting Guide

Can't Open Database

Problem: KeePass won't open your database file.

Solutions:

• Verify you're using the correct master password
• Check if you're using the correct key file
• Ensure the database file isn't corrupted
• Try opening from a backup
• Update KeePass to the latest version

Auto-Type Not Working

Problem: Auto-Type feature doesn't fill forms automatically.

Solutions:

• Check if Auto-Type is enabled in Tools → Options
• Verify the window title matches the entry's window title
• Try using the global Auto-Type hotkey (Ctrl+Alt+A)
• Check if another application is blocking keyboard input

Sync Conflicts

Problem: Database conflicts when syncing across devices.

Solutions:

• Always close the database before switching devices
• Wait for cloud sync to complete
• Use the merge feature to combine changes
• Keep regular backups to recover from conflicts

Performance Issues

Problem: KeePass is slow or unresponsive.

Solutions:

• Reduce the number of key derivation iterations
• Close unnecessary entries and groups
• Check for large attachments in entries
• Update to the latest version